Frequently Ask Questions (FAQ)
Why am I getting error message, “Invalid payment method,” after clicking the “proceed to checkout” button on the Checkout Page?
We are sorry for any inconvenience. At this time, Amazon Secure Payment is the only gateway we are using to process payment. During checkout, please click the Amazon icon and login or register with Amazon to complete your checkout process.
How much does domestic shipping cost?
Priority Mail $7.95 – Your shipping method will arrive in approximately 3-5 business days; however, please allow 7-10 business days for processing and shipping. Please note that delivery times are not guaranteed for this shipping option.
- Express Mail $22.19 – This shipping option is guaranteed by the next business day. REMEMBER orders aren’t shipped until the next business day.
Please allow 7-10 business days for order processing and shipping. Shipping times vary based on shipping method selected. ALL order are shipped out the following business day. Once your order is placed, you will immediately receive an Order Confirmation email. On the next business day, you will receive a second email with your tracking number.
Do you ship to APO/FPO and PO Boxes?
We apologize that we currently do not ship to APO/FPO and PO Boxes.
Do you ship internationally?
Yes! Please select the correct option during checkout.
U.S. Post Office International Priority Mail $24.95. Please allow 10-14 days from time of purchase.
U.S. Post Office International Express Mail $49.95. Please allow 5-7 days from time of purchase.
All Other Countries
U.S. Post Office International Priority Mail $44.95
U.S. Post Office International Express Mail $59.95
Terms and Conditions for International Shipping
We can’t guarantee that your shipment won’t be delayed with your country’s Customs Office. Please also note that the recipient is solely responsible for payment of GMT, customs/brokerage fees or import duties, if any. This is out of our control.
If you fail to claim or pick-up your order, or you fail to pay brokerage or duties, then you are implicitly authorizing us to charge your credit card for the shipping cost to have return the order to us ($24.95 for Canada or $44.95 for all other countries.) If you then want the order shipped again, you will be responsible for paying the additional shipping charge.
When will my order be shipped if I placed my ordered on the weekend?
Weekend orders will be shipped on the following Monday
What is your return policy?
Items can be returned or exchanged within 14 days after you receive them. Buyer must pay return shipping. Please see our "Return Policy" page for more detail.
Where are these bow ties made?
All bow ties and pocket squares are made domestically in Chicago.